HAPPY PETS.
LOYAL OWNERS.
FULL BOOKS.

When a grooming appointment is completed, you can tag the pet's typical visit interval — every 4 weeks, 6 weeks, 8 weeks, etc. — based on their breed and coat type. When that window passes without a new booking, the reminder sequence fires automatically with the pet's name and a direct booking link. You set it up once per client and the system handles it forever. For new clients, default intervals can be set by service type so nothing falls through the cracks from day one.

Seasonal boarding campaigns are configured for each major holiday — Thanksgiving, Christmas, July 4th, Memorial Day, Labor Day, and spring break. Each campaign goes out automatically 6–8 weeks before the holiday date to your boarding client list, offering early reservation with a direct booking link. You set them up once and they run every year on a calendar schedule. Most facilities using this feature report being fully booked weeks before the holiday rather than scrambling last-minute.

Yes. Training clients can have their own pipeline with stages for each session in the program. Automated reminders go out before each session, progress notes can be sent after each class, and when the final session is complete, a post-program sequence fires — a review request, a congratulations message, and an offer to continue with the next level program or a maintenance training plan. It keeps training clients engaged from start to finish and converts completions into ongoing relationships.

Yes. You can set up separate pipelines for each service type — grooming, boarding, daycare, training — each with their own stages and automations. A client can be active in multiple pipelines at once (a dog who gets groomed regularly and boards occasionally), and the cross-sell sequences between services help move clients from one service into others naturally. Everything is visible in one dashboard.

When a pet hits a milestone you've defined — 5th grooming visit, 10th boarding stay, 1-year anniversary — an automated message goes out to the owner celebrating the milestone with the pet's name: "Bella just hit her 10th groom with us! 🐾 We absolutely love having her and wanted to say a huge thank you." The message then segues naturally into an offer — a loyalty discount, a free add-on on their next visit, or an invitation to join your grooming membership. It feels personal and memorable, and it's a perfect moment to deepen the relationship and add revenue.

No contracts. All plans are month-to-month. Cancel anytime with 30 days notice. Getting three grooming clients to come in every 6 weeks instead of every 10 weeks more than covers the entire annual cost of any plan.